(852) 62194366 info@eloginn.com
Eloginn-Fest:
Room H, 4/F, Lucky House, 22 Jordan Rd,
Jordan, Kowloon, Hong Kong
Important Info
If eLog Inn is full...
If some days you intented to stay in eLog Inn is full...
See if eLog Inn can help you?
If you found one day or more that you would like to book is being occupied, you can follow the steps below:
-
Send your request in detail to eLog Inn through email
-
eLog Inn will help to find the available room which can fulfill the missing day(s) from another hostel near to eLog Inn (e.g. next building) so that it fits your schedule.
-
Once the available room is found, eLog Inn send back the email together with rate & room details.
-
If you confirm everything is okay, eLog Inn will help to reserve the rooms in both eLog Inn & another hostel and send the paypal bill to you.
-
You can then settle the payment within 48 hours, otherwise, the booking is cancelled and the rooms are released again.
-
After the payment is settled, you reservation is completed.
Other terms and conditions:
-
Customer has to book at least one room for one day or more from eLog Inn.
-
eLog Inn try to find the rooms/hostels that has similar grade to eLog Inn.eLog Inn is not responsible for any troubles or disputes from the other hostels. Customer agrees eLog Inn arrangement once the payment is done.
-
Customers should take their luggage with them while switching to another hostel. In case luggage is requested to be stored in eLog Inn, it is subjected to eLog Inn availability and decision.
-
Full payment is reqired for the reservation.
-
No amendment or refund is allowed after payment is settled.
-
eLog Inn reserves the rights to make the final decision in case of any disputes.
Terms & Condition
Things to note
-
Reception Service from 09:00 to 23:00.
-
The main door is locked in non-office hour for safety. Guests could use the electronic key cards or pre-arranged password to open it.
-
Guests could check-in from 3PM and check-out before 11:30 AM. Please email us for special arrangement, e.g. check-in / -out in non-office hour.
-
Rooms will be reserved for 3 hours from the planned arrival time as indicated in the booking. Should you encounter any difficulty, please contact us ASAP.
Booking , Ammendment, Cancellation Policy
Booking
-
Guests could book our rooms through the website directly. Please click 'CHECK AVAILABILITY' or 'Book Now' button and follow the instructions.
-
Guests could pay online through PayPal account or Credit Card.
Amendment
-
If the amendment is requested 14 days prior to your stay, HKD $200 admin fee will be charged. Subjects to the room availability, if we are unable to change, guests may cancel the booking based on the cancellation policy below.
-
Bookings with date from 13 days prior to your stay to your check-in date could not be amended.
Cancellation
-
Guests could cancel reservations with charges listed below:
-
For cancellations made 14 days prior to your stay (or earlier), 50% of deposit will be charged .
-
For cancellations made 13 days prior to your stay (or later), 100% of deposit will be charged.
-
For no show, the TOTAL room rent will be charged.
-
Air Conditioning
-
Wi-Fi
-
TV
-
Shower
-
Towels
-
Toiletries
-
Hairdryer
-
Electrical Kettle
-
etc